Claims Assistance

Has your roof been affected by wind, hail, or severe weather? Have you noticed missing or curling shingles? Is there noticeable debris buildup in your gutters? Are you experiencing unsightly stains on the interior or exterior walls of your home? If you answered yes to any of these questions, your roofing system may need repairs or even a full replacement. At Blue Monkey Roofing LLC, we have experienced contractors and knowledgeable customer service representatives to help you every step of the way. Contact us today!

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Claims Assistance


What is a claim?

A claim is a request for reimbursement or compensation for losses or damages.

What is claims assistance?

Claims assistance refers to the process of helping a homeowner navigate the claims process and work with the insurance company to ensure they receive the reimbursement they are entitled to. At Blue Monkey Roofing, we can assist you with your insurance claim and make sure that you get the reimbursement you deserve.

What do insurance adjusters look for on damaged roofs?

An insurance adjuster will inspect the roof to assess the extent of the damage and determine if it is covered under the homeowner's insurance policy.

Who owns a roof claim?

The homeowner is responsible for filing a claim with their insurance company.

Can a claim void your homeowners insurance?

A claim will not void your homeowner's insurance policy, but multiple claims or large claims can affect your premium.

What is the most common type of claim?

The most common type of claim is for wind and hail damage.

What are the dos and don'ts of filing a claim?

It's important to document the damage and contact your insurance company as soon as possible. Don't make any permanent repairs before the insurance adjuster has assessed the damage. At Blue Monkey Roofing, we can help you with the claim process and make sure that you follow the correct procedure.

When do you need to file a claim?

It's recommended to file a claim as soon as possible after the damage occurs, to ensure that the claim is processed in a timely manner. At Blue Monkey Roofing, we'll assist you in the claim process and make sure you get the reimbursement you deserve.

Does homeowners insurance cover roof replacements?

In some cases, yes. In some cases, no. If your roof has been damaged by a storm or act of nature, regardless of its original condition, your policy should cover the replacement costs excluding your deductible. Damage sustained over time due to normal wear and tear or neglect are not usually covered. We encourage every homeowner to review their insurance policies and have their insurance provider answer any questions or concerns before the need to repair or replace the roof arises.

If I suspect my roof has been damaged, who should I contact first?

After a storm, it is important to have your roof inspected before contacting your insurance provider. Your roofing contractor may find that you do not have extensive enough damage to warrant an insurance claim. If your damages do not exceed your deductible, it is best to know this prior to filing a claim to avoid unnecessary premium increases on your policy. Should you find that you do need to file a claim, your inspection will provide a clear analysis of the state of your roof. Information, which will be imperative for advocating for yourself as you interface with your insurance company.

What type of roof damage is covered by insurance?

Most often, homeowner’s insurance policies cover damages resulting from an act of nature or damage that has occurred that is out of the homeowner’s control, regardless of the condition prior to the event in question. Fire, hurricanes or wind, falling trees, and hail are some commonly covered perils, however, we do highly recommend that homeowners look over their insurance policies! Hurricane or hail damage may be excluded from your policy or require a larger deductible.

Will my insurance premiums increase if I must file a claim?

Depending on your insurance policy, it is possible that your insurance premiums can increase after filing a claim. Some weather-related claims aren’t as likely to cause an increase as other claims, like theft or flooding. Therefore, it’s extremely important to contact Blue Monkey Roofing LLC before talking with your insurance provider! We may be able to repair damage without involving the insurance company, which significantly decreases the chance that your premium will rise.

What if the insurance company denies my claim?

Unfortunately, this happens more often than it should. Despite this, we have experience dealing with these unsavory insurance providers that are only looking to make money and not give it out when it’s needed. Blue Monkey Roofing LLC can get you a second opinion from a public adjuster who can assess the damage, adjust the claim, and have it settled fairly.

After The Storm…

When a storm hits your neighborhood, property owners have a limited amount of time to file an insurance claim on that damage to ensure their assets remain protected. Our highly skilled team will accurately assess the damages, recommend the best course of action, and complete the job within a timely manner.

After the storm rolls through, cleanup begins. Your neighbors may be having their roof inspected, repaired, or replaced, and that can serve as a warning that you may need an inspection as well. Act quickly before your insurance claim eligibility expires!

At Blue Monkey Roofing LLC, we offer free, no-obligation roof inspections performed by our highly trained contractors. We are trained to detect hidden damage beneath the surface to prevent bigger issues down the line. We will provide you with a comprehensive report of our findings, and let you know if your home should qualify for repairs or a full roof replacement.

No Surprises, & No Hidden Costs!

Because we work directly with your insurance company, we can accurately bid your project based on your insurance company’s predetermined rates. Our model eliminates any surprise charges during the project, as well as unnecessary headaches from dealing with your insurance company. Your only cost is your policy deductible. No surprises. No hidden costs.

Our team has extensive experience in all types of residential roofing applications. Whether you want shingles, tile, slate, flat, or metal, our dedicated team is ready to service your roofing needs. Locally owned and based right here in Lafayette, we take great pride in serving our community and surrounding areas! Protect your most valuable asset with the premier professional roofing contractors in Acadiana. Contact Blue Monkey Roofing LLC to get started with a free, no-obligation roof inspection today.

We recently purchased a home that needed a new roof.  Fortunately for us Michael Cicchino with Blue Monkey Roofing was there to help!  The professionalism and quality craftsmanship are above reproach.  We would recommend them to any of our friends and family.

Clint Hebert